Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at This text can be changed by going to Design & Settings > Global Settings > Intro Text.

BD Boutique

Shopping on is simple; just add selected items to your shopping bag, then click “Shopping Bag” at the top right-hand corner of your browser window.

You do not need an account in order to shop with us.

However, registering for an account with us is easy and provides you with the following benefits:

  • Quick and easy checkout
  • Personalized profile including payment options and address book
  • Wishlist
  • Email updates: be the first to hear about product launches and exclusive events


Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

We would be unable to change or cancel an order once it has been placed.

If your online order is not as expected, please contact us

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.


We ship worldwide.

After your order has been processed, please allow 10-12 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)